#1 2020-08-07 08:54:57

cuc1596489576

how to config rtmps

hello
i setting up acts and any thing very well but i want to setting up rtmps and when run meeting it stuck on loading!
i add this code to custom.ini
RTMP_SEQUENCE=rtmps://external-host:443/?rtmp://localhost:8506/

and i add this code to stunnel.conf
[rtmps-vip]
; incoming vip for fms (to secure Meeting)
accept = my server ip:443
; ip of the fms server
; Send unencrypted request to 1935
connect =127.0.0.1:1935
;  Certificate information for Acrobat Connect Meetings.
cert = C:\Program Files (x86)\stunnel\bin\c6.pem
key = C:\Program Files (x86)\stunnel\bin\c6.key

please help me.
thanks in advanced

Jorma_at_CoSo

Re: how to config rtmps

The stunnel.conf should have some other items in it. It should look like this:

; Protocol version (all, SSLv2, SSLv3, TLSv1)
sslVersion = all
options = NO_SSLv2
options = NO_SSLv3
options = DONT_INSERT_EMPTY_FRAGMENTS
options = CIPHER_SERVER_PREFERENCE
renegotiation=no
fips = no
;Some performance tunings
socket = l:TCP_NODELAY=1
socket = r:TCP_NODELAY=1
TIMEOUTclose=0

; meeting SSL / RTMPS
[rtmps-vip]
accept = {yourServerIP}:443
connect = 127.0.0.1:1935
cert = C:\Connect\stunnel\certs\public_certificate_meeting-server.pem
key = C:\Connect\stunnel\certs\private_key_meeting-server.key

When you run the Stunnel application, does it start up and say it's working? Do you have the AMS server set to use a different IP than the application server?

---

CoSo Cloud
Adobe Certified Instructor

cuc1596489576

Re: how to config rtmps

; Protocol version (all, SSLv2, SSLv3, TLSv1)
sslVersion = all
options = NO_SSLv2
options = NO_SSLv3
fips = no

; Some performance tunings
socket = l:TCP_NODELAY=1
socket = r:TCP_NODELAY=1
TIMEOUTclose=0
options = DONT_INSERT_EMPTY_FRAGMENTS

[https-vip]
accept = <ip1>:443
connect = 127.0.0.1:8443
;engineId = capi
cert = C:\Program Files (x86)\stunnel\bin\c4.pem
key = C:\Program Files (x86)\stunnel\bin\c4.key
;configure ciphers as per your requirement and client support.
;this should work for most:
ciphers = TLSv1+HIGH:!SSLv2:!aNULL:!eNULL:!3DES

[acts]
; accept = ACTS IP:443
accept = <ip1>:1443
; When stunnel is on the same box, simply leave the below IP address as 127.0.0.1
connect = 127.0.0.1:9002
; Certificate information for Connect Meetings.
; This assumes you put the cert and key in the root folder of stunnel
cert = C:\Program Files (x86)\stunnel\bin\c5.pem
key = C:\Program Files (x86)\stunnel\bin\c5.key
; ciphers = ALL:!ADH:!LOW:!EXP:!MD5:@STRENGTH
ciphers = ALL:!AECDH:!ADH:!LOW:!EXP:!MD5:@STRENGTH

[rtmps-vip]
; incoming vip for fms (to secure Meeting)
accept = <ip2> :443
; ip of the fms server
; Send unencrypted request to 1935
connect =127.0.0.1:1935
;  Certificate information for Acrobat Connect Meetings.
cert = C:\Program Files (x86)\stunnel\bin\c6.pem
key = C:\Program Files (x86)\stunnel\bin\c6.key

above code is all of stunnle.conf and when i start stunnle it shows this error :
<accept ip in rtmps> Can't assign requested address (WSAEADDRNOTAVAIL) (10049)

amkm

Re: how to config rtmps

please help me...

Jorma_at_CoSo

Re: how to config rtmps

Is the IP address on the RTMPS used only for that? It looks like the error that comes up when the IP address is bound to another service.

---

CoSo Cloud
Adobe Certified Instructor

amkm

Re: how to config rtmps

thanks for answering...
I change the IP and Stunnel correctly but when i start meeting it stuck on loading.

Jorma_at_CoSo

Re: how to config rtmps

Is it the loading screen for the HTML client or Flash client? If it's the HTML client you can use the browser's developer console to see what is happening and what error is being thrown.

---

CoSo Cloud
Adobe Certified Instructor

amkm

Re: how to config rtmps

i tried with HTML and Adobe connect but both stuck on loading.
in developer console written 'has been closed by client' but i don't close it!

amkm

Re: how to config rtmps

please help me.
what do i do ?

Jorma_at_CoSo

Re: how to config rtmps

In my experience, this is because the SSL configuration is not working for the ACTS servers. Without having hands on the environment, it's hard to focus on anything specific. Try running the Stunnel console and see if it shows any errors when starting up the SSL packaging process.

---

CoSo Cloud
Adobe Certified Instructor

amkm

Re: how to config rtmps

I got SSL and run ACTS without any problem but i want to run RTMPS and when active in adobe connect it stuck on loading.

Jorma_at_CoSo

Re: how to config rtmps

If you can do a network traffic capture when loading the room in the Flash client, you may be able to see where the connection is breaking down. If you can run meetings in the Flash client without SSL (RTMP over port 1935) but not with SSL (RTMPS over port 443), then the issue could be in the SSL config or a network proxy or firewall setting.

---

CoSo Cloud
Adobe Certified Instructor