Adobe Connect User Community

#1 2020-06-20 04:41:18


Change email sender on Event emails

When setting up an event, the emails that people receive (invitation, registration approval, etc) has my user name and last name as email sender/return email, and I would like to use a more generic one or different names depending on the event as we have offices around the world. Is this possible? if so where I can change it? Thanks


#2 2020-06-22 11:24:02


Re: Change email sender on Event emails

You can set up a different email alias to show there. Go to Event Management > Event Administration > Email Aliases. If you aren't a member of the Event Administrators group, find someone who is to do this step. Here you can create as many aliases to be used as the sent from/reply to email address on events.

Once they are created/saved in the account, you will be able to see and use them in the Reply To drop down in the Edit tool for emails from your Event. Connect will default to the name/email of the user that created the event(s).

The other work around is to create an alternate user in Connect that you use to create events with. This login would use a name and email of your choosing to be used in the name/reply to field.


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