Adobe Connect User Community

#1 2020-05-21 18:40:14


Guests being automatically accepted into the room

Had issues with a couple of rooms where despite having the room set to 'Only registered users and accepted guests may enter the room' guests are being let in without being accepted.  This is the behavior I would except for 'Anyone who has the URL for the meeting can enter the room' setting.

Have tried -

-changing the room settings back and forth
-number different guest log-ins from different browsers, incognito, etc.
-recreating the room, issue came back the next day after working correctly on day 1

This is the first time seeing this amongst the many meeting rooms we have used, presumably all set up the same.


#2 Yesterday 09:44:16


Re: Guests being automatically accepted into the room

Is this happening to just one room or all rooms? What version of Connect are you using?


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