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#1 2019-08-05 12:28:36

kirkdickinson

Downloaded Video of my Meetings have no audio

I spent half a day making offline MP4 and downloading them for about 6 hours worth of online seminars. The MP4 files have no audio. When I play back online, there is audio. I can't figure out what has gone wrong?

I didn't use any third party audio, just the built in audio with Adobe Connect.

Help!!! I need to download this to build a DVD for our organization.

Thanks,
Kirk

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#2 2019-08-06 17:35:27

Jorma_at_CoSo

Re: Downloaded Video of my Meetings have no audio

Kirk,

The two paths I would go down (in no particular order of preference) would be:

- Try making the recording on another computer, see if that works out better.

- Download the recording source files (not playable as a recording on it's own) and extract the audio from the recording which can be added to the recording using a video editing application. This can be done by adding /output/NameHere.zip?download=zip to the recording URL. Feel free to put whatever you want for the name of the Zip file.

In that zip file will be one, or multiple, cameraVoip_xxx.flv files. These are the audio files Connect uses. There are free FLV to MP3 conversion tools, which can extract it to a useful file type.


Hopefully one of those two options gets you a useful MP4.

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#3 2019-08-07 08:53:16

kirkdickinson

Re: Downloaded Video of my Meetings have no audio

OK, thanks, I will give it a shot and report back.

Kirk

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#4 2020-01-13 11:03:52

kirkdickinson

Re: Downloaded Video of my Meetings have no audio

Jorma_at_CoSo wrote:

Kirk,

The two paths I would go down (in no particular order of preference) would be:

- Try making the recording on another computer, see if that works out better.

- Download the recording source files (not playable as a recording on it's own) and extract the audio from the recording which can be added to the recording using a video editing application. This can be done by adding /output/NameHere.zip?download=zip to the recording URL. Feel free to put whatever you want for the name of the Zip file.

In that zip file will be one, or multiple, cameraVoip_xxx.flv files. These are the audio files Connect uses. There are free FLV to MP3 conversion tools, which can extract it to a useful file type.


Hopefully one of those two options gets you a useful MP4.


Trying to figure this out. I have tried:
https://meet675606808.adobeconnect.com/admin/content/sco/info?sco-id=1908646015&tab-id=1906823728&OWASP_CSRFTOKEN=d9631801c10bbe7c5d1ae44e0eb31cf3f6650901fbefe975fb3bce2437183146/output/NameHere.zip?download=zip

And:
https://meet675606808.adobeconnect.com/plav063opdzr/output/NameHere.zip?download=zip

I must be starting with the wrong URL because I am getting errors.

I went to the My Content page where the two programs are saved. When I click on one, there is the actual URL that the page is, I assume that is for sure wrong, then there is a URL that says "For Viewing"
https://meet675606808.adobeconnect.com/plav063opdzr/

Is there a different URL that I should be looking for? Thanks.

Kirk

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#5 2020-01-13 14:39:57

Jorma_at_CoSo

Re: Downloaded Video of my Meetings have no audio

The URL https://meet675606808.adobeconnect.com/plav063opdzr/output/NameHere.zip?download=zip looks correct to me. What error are you seeing?

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