Adobe Connect User Community

#1 2019-11-27 20:31:22


Changing name of Guest User

I'm posting this question as an attendee, not a host.


* Person A logs into a meeting as a guest and enters their name as Person A.
* Person A exits the meeting.
* Person B uses the same PC to enter the meeting and is automatically entered as Person A without being offered the "Enter as Guest" screen to update their name.

My question is: how do you clear the cache/cookies/or whatever is holding on to the old data so that Person B can enter themselves as Person B in the Guest field?


#2 2019-12-02 11:08:54


Re: Changing name of Guest User

I would suggest that the shared computer's browser be set to clear all cache when it is closed, so this doesn't happen. You can do that, open a private/incognito window of that browser, or use a different browser and you shouldn't see this issue.


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