#1 2019-11-19 08:41:00

Libby Duffield

Exceeded threshold message

Hi there,
We have an adobe connect licence for 100 webinar users, however we are holding a webinar tomorrow that we expect may go over that limit. We can't justify paying for a burst pack though.

Does anyone know, is there any way to change the message that people would see if they try to login but the 100 user limit has been reached? I think it will say something like “User limit for the meeting has been exceeded” but we'd like to customise that message.

Is this at all possible?

Many thanks

Jorma_at_CoSo

Re: Exceeded threshold message

This isn't really an editable message. You could try turning on the Block Incoming Attendees option in the Meeting > Manage Access and Entry menu, which allows you to customize the message shown to users trying to join. I'm just not sure if they would see that prior to the licensing limitation message.

---

CoSo Cloud
Adobe Certified Instructor