#1 2019-08-12 20:36:16

fn1234

Window minimized when exporting to offline MP4

Every time I try to export a recorded meeting by clicking on "Actions" -> "Make Offline", the recording window keeps getting automatically downsized to about 2 x 3 inches in my screen.

I try to resize it, choose different recording options (ex: Desktop, HD, etc.), but as soon as I choose the file name and hit "save", the window is resized again to this little 2 x 3 and from that point the resizing buttons of the window are hidden. I can't even resize it with my mouse by pressing on the corners of the recording windows.

I can export with no problems at all on my desktop (so I believe I know how to export).

This problem only happens on my laptop. I already tried to uninstall and reinstall the Adobe Connect App. I also tried running the Adobe Connect App in compatibility mode for Windows 8, but no success. My laptop is a Lenovo YOGA 720 running windows 10, 64bit.

Any ideas?