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#1 2019-07-07 05:40:00

bikersw

the recording of a meeting is offline distorted: only deformed picture

Hello,
I've recorded a meeting with adobe connect (windows 10) and now I would like to get it offline. The playback in my account shows no problems, I can see the picture correct. I can also download the meeting and if I make a playback, I can hear audio with no problems, but the picture is distorted, as well with mp4 or flv, hdready or fullhd.
What could I do?

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#2 2019-07-12 10:44:16

Jorma_at_CoSo

Re: the recording of a meeting is offline distorted: only deformed picture

I see this happen with some computers. Not sure if it is a graphics driver issue or something else that I can't can seem to chase down.

If you can, try making the MP4 recording on a different computer and see if that works better.

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