- Topics: Active | Unanswered
#1 2019-04-16 10:14:24
Audio/Visual not synced on playback in recorded events
We recorded a live event and then played it back as a presentation in a separate live event and the audio/visuals were not synced. The audio was actually ahead of the visuals. Is there a reason why this would've happened? and how do we prevent it from happening in the future?
#2 2019-04-16 15:28:31
Re: Audio/Visual not synced on playback in recorded events
It may be a time stamp issue. Adobe has a tool that may be able to fix the issue. Reach out to the Connect Support team.