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#1 2019-03-11 17:00:35

iangoh99

Connection Test keeps saying I don't have the add-in

Recently, I've been testing various Mac browsers on OS X 10.13.6 (Chrome 72 / Firefox 65 / Safari 12) w/ Adobe Connect Add-in 2019.1.1 installed.

And each time I run the connection test, it keeps failing the Adobe Connect Add-in test (#4). And asking me to "install the add-in".

When I do click "install the add-in" it will give me the green check, and say Add-in installed / Add-in version:2019.1.1

But then if I test again,   I get the same issue back.

Has anyone else run into this repetitive error?

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#2 2019-03-11 17:27:20

iangoh99

Re: Connection Test keeps saying I don't have the add-in

Digging into it, the connection test is telling me my 2019.1.1 is out of date; but then that's the latest and if I re-install, it's then fine with 2019.1.1.
Until I re-try the connection test.

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#3 2019-03-15 09:33:14

Jorma_at_CoSo

Re: Connection Test keeps saying I don't have the add-in

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