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#1 2018-10-02 06:46:12
- CRIAP Porto
Adobe Connect camera freezes, blackouts and disconnect from the room
Hi there,
I'm continuously experiencing camera freezes, blackouts and disconections from my rooms everytime I start my camera. can you please help me with this situation? i already tried to update Adobe Connect, flash, camera drivers, video codecs, and nothing solved this issue.
Many Thanks,
Luís G
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#2 2018-10-02 09:36:46
- Jorma_at_CoSo
Re: Adobe Connect camera freezes, blackouts and disconnect from the room
If you are using the latest version of the Connect App, then I would recommend you reach out to Adobe Support: https://helpx.adobe.com/adobe-connect/c … pport.html
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