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#1 2018-10-02 06:46:12

CRIAP Porto

Adobe Connect camera freezes, blackouts and disconnect from the room

Hi there,

I'm continuously experiencing camera freezes, blackouts and disconections from my rooms everytime I start my camera. can you please  help me with this situation? i already tried to update Adobe Connect, flash, camera drivers, video codecs, and nothing solved this issue.

Many Thanks,

Luís G

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#2 2018-10-02 09:36:46

Jorma_at_CoSo

Re: Adobe Connect camera freezes, blackouts and disconnect from the room

If you are using the latest version of the Connect App, then I would recommend you reach out to Adobe Support: https://helpx.adobe.com/adobe-connect/c … pport.html

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