- Topics: Active | Unanswered
#1 2018-05-25 20:04:10
Adobe Connect for Android issues with typing on keyboard
Hello, I will try to explain my issue in text but please also refer to the video link for a clearer picture of what's going on.
I'm using the latest version of Adobe Connect, downloaded from the Google Play store. When I launch a Connect session, I am prompted to open it in the Connect app. The Connect session loads fine. If I click on the Chat Pod, the chat conversation is revealed. When I click on the text field to contribute, the keyboard appears and then immediately disappears. The Connect window becomes full screen with the powerpoint slide. I then have to click on the top left to reveal the chat pod again, and the process repeats. I am not able to contribute via the chat pod at all. Any help with this is greatly appreciated!
#2 2018-06-25 05:22:06
- Matthew Richards
Re: Adobe Connect for Android issues with typing on keyboard
We use Adobe Connect to deliver training and we've had a few students report this issues recently also exactly as your video shows. The problem seems to occur with Android mobile devices, haven't had any reports from iPhone/iPad on this yet.
Can the dev's confirm they are looking into fixing this?