Adobe Connect User Community

#1 2018-04-11 15:08:34


Connect 9.8 Connection Test

When a customer performed the connection test, the last check "4. Adobe Connect application Test" failed but still was able to enter the room when she clicked on the room hyperlink. 
Is this correct?


#2 2018-04-16 18:19:51


Re: Connect 9.8 Connection Test

I may be due to a new version of the app being released for Connect 9.8.

However, this may also be due to the peculiarities of the different browsers and their allowing the testing application to call to the app. If the user was able to enter the room without issue, I wouldn't worry.

Also, it is worth noting that the App is not required to join the meeting if they are able to use Flash Player. In that case, they should be able to join in their browser with no further downloads or installs.


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