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#1 2018-03-18 12:28:51

Mommacow4

IPad app won’t open recorded meeting

Hello,
I have downloaded adobe connect app on my iPad. Copied and pasted meeting url. It opens safari and says I need to download the app.
I tested app from another response of similar nature, and it opened the test whiteboard meeting.
Not sure what to do next...
Thank you.

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#2 2018-03-19 12:20:32

Jorma_at_CoSo

Re: IPad app won’t open recorded meeting

The mobile app doesn't support meeting recordings. If you convert the recording to an MP4 (use the Make Offline option), then the MP4 of the recording can be viewed on a mobile device.

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#3 2020-04-05 08:14:09

Chants

Re: IPad app won’t open recorded meeting

Where is the make offline option?

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#4 2020-04-06 10:29:20

Jorma_at_CoSo

Re: IPad app won’t open recorded meeting

Browse to your Recording's location in Connect Central. You will see an Actions drop down menu with the recording. Select Make Offline and you will get a dialog for the settings and to start making the recording.

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#5 2020-10-14 13:45:26

timsword

Re: IPad app won’t open recorded meeting

After two years, still we cant watch the recordings from mobile. What a company ha.

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#6 2020-10-19 14:27:28

Jorma_at_CoSo

Re: IPad app won’t open recorded meeting

Sure you can. The recordings should play back in the HTML client in your browser, which does work in mobile... how 'bout that?

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