Selected document could not be retrieved error in Connect
I published a Presenter document to my Adobe Connect server but when I try to load it to my Connect room I get the following error message. "The selected document could not be retrieved, please try uploading the document again."
If I click on the URL of the uploaded document, it works as expected but it will not load to my room. Does anyone know how to resolve this issue?
Re: Selected document could not be retrieved error in Connect
Quite the same troubles today with Presenter 11 and a PPT 2016 doc published as a SWF file content.
If I click on the URL of the Uploaded document, it works as expected. Auto start, auto display of the presentation and restart at the end.
When uploading the file as a content in a share Pod within Adobe Connect, it displays as a PPT. The expected automations are lost.