#1 2017-08-10 07:56:20

PhiPeter

2 of 4 Monitors disconnected after Installation of AdobeConnect Add-in

We just installed the Adobe Connect Add-in (version 11.9.980.387) for Windows and after rebooting 2 of 4 monitors are not detected anymore. Could the plug-in interfere with our graphic card. We have already uninstalled the plugin - but the old settings do not come back. Any ideas on this and how to resolve it? THANKS!

Jorma_at_CoSo

Re: 2 of 4 Monitors disconnected after Installation of AdobeConnect Add-in

It sounds like an incidental problem (not related to the Add-in), but it could be worth verifying with the Adobe Connect Support team. They may know something that hasn't been shared here.

https://helpx.adobe.com/adobe-connect/c … pport.html

Not many people run a 4 monitor setup!

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