#1 2017-07-11 08:59:54

cuc1499781453

Changing host name on account

The person who administers our Connect meetings is leaving the organization. How can we change the name to that of her replacement?

Thanks!

Jorma_at_CoSo

Re: Changing host name on account

An Administrator can modify user account information, though it may be easier to either move some other user account into the Administrator group, or creating a new user account and moving it into the Administrator group.

There is not a licensing limitation on the Administrator group, so there can be any individuals who need Admin rights in that group at any time.

---

CoSo Cloud
Adobe Certified Instructor

Warren S

Re: Changing host name on account

Will what you described allow us to have a different name on the meeting host?

Is this done through: Administration>Edit Information? Or are you talking about something else?

Thanks

Jorma_at_CoSo

Re: Changing host name on account

There are different groups in Connect that have different rights or use of licenses. Those in the Meeting Host group can create/manage/run Meetings. An Administrator can create and manage the rooms but cannot run them, under the Named Host licensing model.

The person listed under Administration > Account > Edit Information is going to be the primary contact that receives maintenance and other notifications from Adobe if the account is hosted by Adobe. There are no rights given to the person just because they are listed there.

To add someone to the the Meeting Host group, you would need to go to Administration > Users and Groups and then go to the Meeting Host group and select Edit Group Membership and add the desired individual(s) or browse to the user and then add them to the Meeting Host group.

---

CoSo Cloud
Adobe Certified Instructor