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#1 2016-11-01 15:15:57

tracyk69945870

SYNC function not working properly

Good afternoon,

I have published a Captivate 9 SWF to Adobe Connect.  I use a Share pod to open the SWF file.  When I click SYNC, the participants do not see any movement on their screen.  Any ideas on how to fix this?  Is it a publish setting in Captivate?  Is it a glitch in Connect 9?  Please advise.

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#2 2016-11-11 08:31:56

e-slinger

Re: SYNC function not working properly

Hello,

Do you have a skin (scrubber/play bar) on the Cap file?

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#3 2017-11-22 18:27:19

tessescoto

Re: SYNC function not working properly

I'm having the same problem and there is a playbar.

Are there other settings I'm not familiar with?

Best,

tessescoto

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