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#1 2008-11-28 10:41:05

**_DaveLG526_**

Quiz remains locked even after prerequisite met

I have a quiz that can be taken after a course/presentation is listened to. The quiz can not be taken unless the prerequisite course is taken.

Users are finding that after they listen to the prerequisite course--the whole course, not just a few pages or a quick look at each page-- they cannot take the test. They are locked out of the test and the prerequisite course is NOT marked complete but is marked in progress.

Does anyone know what is causing this or a way to diagnose the issue?

Thanks..DAve

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#2 2008-12-03 20:13:05

**_quinn_**

Re: Quiz remains locked even after prerequisite met

Hi Dave,  when the user has finished taking the course, do they get the summary page in the course with the score and all?   It sounds like the system still registers the user as not having completed the course and that they are still in progress.  I would recommend that you have one of your users that is having the problem try to launch the course and see if he can go all the way to the summary page.  Then close the course and refresh the report page to see if the system tracks the course attempt.

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#3 2008-12-04 17:31:15

**_Jorma_at_RealEyes_**

Re: Quiz remains locked even after prerequisite met

In regards to the pre-rec course:

1. What did you set for the prerequisite? Required, Optional or Hidden?

2. Are there hidden slides in this prerequisite? If so then the users may be not viewing some of the hidden slides and they only get complete status when they a) view all the slides in the presentation or b) interact and pass a quiz in that presentation.

To ensure that #2 is not your issue you could have a slide towards the end of your prerequisite presentation that asks something like "Ready for the quiz?". The user answers "Yes" and they get a "pass" status and can continue onto your quiz.

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