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#1 2015-12-02 18:15:18

JUMaximized

virtual training users unable to watch videos via mobile

Hi,

During my company's training event, attendees on their mobile devices / tablets were unable to watch  the videos shared during the training.

Is this feature / capability not available to mobile users or is there a special setting that users need to view the .mp4 files?

If this is not a feature, will it be in future AC releases?

Any insights are much appreciated.

Regards,
Donnie

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#2 2015-12-02 18:44:31

Jorma_at_CoSo

Re: virtual training users unable to watch videos via mobile

For attendees to be able to view video in the moble app, the video needs to be in FLV format. MP4 format will not display.

Backward, I know, but that is the way of it.

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