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#1 2012-07-01 07:16:14

**_bansart_**

Migrate bug (javanullP : airspeed.FeatureManager.updateFeatureSet)

Hi,
We want to migrate Adobe Connect to one server to another (which use another IP and NameServer).
The configuration of servers are the same : windows server 2008 R2, SQL Server 2008 SP2, Adobe Connect 8.2.0.1

On the source server we :
- Stop Services (FMS and AdobeConnect Server)
- Export database SQL Server 2008 with SQL Management Studio
- Copy .bak and /content folder on new server

On the new server we :
-Install fresh adobe connect server (works well) with fresh breeze database
- Stop Services
- Copy content in breeze folder
- import database (.bak file) with sql management studio (with option replace database)
- Start Services.
We tried it in many order, many times and the error already the same when we launch service and try to access console :

java.lang.NullPointerException
    at com.macromedia.airspeed.FeatureManager.updateFeatureSet(FeatureManager.java:172)
    at com.macromedia.airspeed.FeatureManager.isDisabled(FeatureManager.java:78)
    at com.macromedia.airspeed.servlet.HTMLHandler.parseResponse(HTMLHandler.java:576)
    at com.macromedia.airspeed.servlet.BaseServlet.service(BaseServlet.java:425)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
    at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:555)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857)
    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
    at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:396)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
    at java.lang.Thread.run(Thread.java:619)

We thought update could solve this problem but update to 8.2.1 doesn't work too (error message "patch process failed to rename the original JRE Folder")

Any help would be great (we spent three days on this problem, also with platinum support, and no solution)

Thanks
Chris

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#2 2012-07-01 09:25:32

**_batkobiker_**

Re: Migrate bug (javanullP : airspeed.FeatureManager.updateFeatureSet)

I suggest you upgrade this way:

keep all old servers running AC and SQL
make clean install of AC on new server ... but connect it to the old SQL
then shut down old AC server

migrating to new SQL is a separate proces ...
stop AC on new server
copy SQL database to new server and then change settings on the new AC server to connect to it

Hope this helps, Matjaz

PS: check the changes of patches before switching to new SQL...

Last edited by **_batkobiker_** (2012-07-01 09:28:58)

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#3 2012-07-02 08:11:27

**_bansart_**

Re: Migrate bug (javanullP : airspeed.FeatureManager.updateFeatureSet)

Hi,
Thanks for your answer, but it doesn't work.
I tried your steps but same error. That's very strange !
best regards,
chris,

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#4 2012-07-03 00:30:42

**_mvasic1_**

Re: Migrate bug (javanullP : airspeed.FeatureManager.updateFeatureSet)

Hi,

You are getting (error message "patch process failed to rename the original JRE Folder") because when you try to patch the server a java process is still running. You need to kill the java.exe process from task manager then apply the patch.

I'm not sure exactly why you are getting the problem with the upgrade but I suggest to check the following:

- The Connect version you installing is exactly the same as what you previously had.
- You have a connection to the database and make sure you can connect to it.

I have installed Connect the same way you describe so it is definitely possible!

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#5 2012-10-04 01:14:52

**_mizwars_**

Re: Migrate bug (javanullP : airspeed.FeatureManager.updateFeatureSet)

I tried the steps about but still error :(

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#6 2012-11-09 14:12:56

**_presciliano_**

Re: Migrate bug (javanullP : airspeed.FeatureManager.updateFeatureSet)

Hi,

I have the same issue here after an in-place upgrade from Adobe Connect 8.0.0.2 to 9.0.0.1.

The installation was completed without errors, but when trying to access the console (http://localhost:8510/console) I get the following error:

java.lang.NullPointerException
    at com.macromedia.airspeed.FeatureManager.updateFeatureSet(FeatureManager.java:172)
    at com.macromedia.airspeed.FeatureManager.isDisabled(FeatureManager.java:78)
    at com.macromedia.airspeed.servlet.HTMLHandler.parseResponse(HTMLHandler.java:602)
    at com.macromedia.airspeed.servlet.BaseServlet.service(BaseServlet.java:436)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
    at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:615)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602)
    at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:396)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)

Any advice ?

Best Regards,

Presciliano

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