#1 2010-03-24 16:50:51

**_CCWWW_**

Network error

I can't get loggin.  I keep getting the message "network error".  I have tryed several rooms. 

If I login as a guest I can hear the audio but the screen says "waiting for host appproval" even when I have been accepted into the room.

Last edited by **_CCWWW_** (2010-03-24 17:08:24)

**_CCWWW_**

Re: Network error

I still can't log in as a host (or member is the app says).  I can log on as a guest.  Any suggestions? 

Adobe Connect support will not give any help to this problem.  Apparently they do not have IPod Touch or IPhones in India.

**_MatthewWong_**

Re: Network error

I have the same problem on our server.  I've created another post.  You may want to have a look.

**_jessicaleahy_**

Re: Network error

It's the same here. What solution did you use?:)

**_CCWWW_**

Re: Network error

I don't have a solution.  We pay Adobe thousand of dollars a year for support, and they say they can't help.

**_gajett_**

Re: Network error

i just tried this.
logged in to a meeting in which i am a host.  no one else in the room.  no problems getting in.
possibly the problem is the checkbox on the log-in screen: "secure login"? 
We don't use SSL, so i un-checked that.  we also use a compliance notice.  seems to work just fine.

is your device and the connect app updated??

greg

**_jessicaleahy_**

Re: Network error

I've recently updated it. Thank you for the info greg. I really appreciate it. I'll try working on it now.