Adobe Connect User Community

#1 2013-12-10 11:27:28


Non-admin access to rooms

We brought this up a long time ago (2 years ago?), both here and with official support, but I wanted to throw it out there again to see if maybe it could be addressed some day.

We would like to have all of our (permanent) rooms set as "Only registered users may enter the room", but when we do that, (registered) users can't enter the room (that never gets closed by a host) unless a host enters first.  A few minutes after everyone leaves, a meeting seems to do some sort of "soft" close and non-hosts can no longer enter.

So, right now, we just have them all set to "Anyone who has the URL for the meeting can enter the room", and hope no one abuses that.  Does anyone else run into this?  We want our rooms to always be open to all registered users, but there doesn't seem to be a way to do that without also allowing all guests (which we don't want).


#2 2013-12-10 12:56:39


Re: Non-admin access to rooms

Just to be clear, are you on the Named Host licensing model or Concurrent User licensing model?

[Never mind, I found the answer in the old thread. Concurrent User license it is!]

I'll see if  I can dig up the old threads and catch up on what has been discussed thus far.\

[For the record, here is the lengthy discussion from before: … t-present/ ]


#3 2013-12-10 13:07:32


Re: Non-admin access to rooms

OK, to not clutter a previous response, I'll keep from more edits.

After reading through the thread, linked above, I do very much recall going through this process. I agree that the options you mentioned having in post 19 of that thread,, seem like they may be the simplest options to provide, though I'm not sure how easy it would be to implement.

If you haven't, I'd suggest you put this information in the bug/wishlist form for Adobe, … =wishform, and we can try to keep the discussion here going around it as well.


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