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#1 2013-05-01 12:51:23
- e-slinger
How can Improve the Accuracy of my Training Reports?
Hello All,
I am curious to see if you can help me.
I use Connect Training to manage and run content/curriculum and quizzes. I find though that when I run the completion reports I get different data depending on where/how I pull the report.
If I pull the information from the user level of the course then I get "A"
If I pull the information from the REPORTS tab then I get "B"
Generally my differences will be a person missing, or showing as incomplete in one spot but complete in another. I then find that I have to cross reference both and it ends up costing me time instead of saving it.
Any best practices out there?
Thanks!
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#2 2013-05-01 13:01:30
- Jorma_at_CoSo
Re: How can Improve the Accuracy of my Training Reports?
The information in the REPORTS tab is only updated at ~2A PT each day. The information in the course/curriculum is real time data, so it is likely to be the most accurate. You could be seeing the lag on that information when comparing the two.
That said, I have always found the REPORTS tab to give information that is odd or hard to explain, so I tend to prefer the old reports contained within the training object, as they seem to be reliable and up to date.
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#3 2013-05-01 13:13:19
- e-slinger
Re: How can Improve the Accuracy of my Training Reports?
Hello,
Oh, that is good to know. I did not know that was the time that those update. I know there is a disclaimer on that page saying it may take time to update, so that makes sense.
The major catch I have run into with using the training level reports vs the reports level reports is that I can not include any of the custom fields or choose what fields show in the report once it is run...so I am limited and almost forced into the reports tab.
Any ideas on how to get the flexibility of the reports options with the accuracy of the training module content?
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