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#1 2012-09-05 07:41:54
- **_SusanMac_**
Guests for Event forgot password
Hello -- I have a large Seminar coming up tomorrow and have received several emails from folks today saying that they a) forgot their password b) clicked the reset password and have received nothing. I actually have heard from quite a few people lately that have forgot their passwords and clicked the link received nothing back.
Is there anything I can do to help them since they are just in our system as guests?
Thanks!
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#2 2012-09-05 10:29:51
- **_Jorma_at_RealEyes_**
Re: Guests for Event forgot password
Guest account's won't receive a reset password email. If you convert them to registered users, then they can reset their password through that link.
For some reason that is a rule set for guest accounts.
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