#1 2012-07-23 10:11:44

**_markchill_**

Universal Voice - audio/video out of sync for broadcast and recording

I just setup Universal Voice with our on-premise Adobe Connect 7.5.  I have successfully connected to our SIP server but there is a 1 second lag both for broadcasting and for recordings between the video and audio.  Does anyone have any suggestions for what we can do to get this in sync?

Thanks.

**_irfant_**

Re: Universal Voice - audio/video out of sync for broadcast and recording

On our on-premise installation we don't have a SIP Server and so can't comment on that. But you may want to try rPhone ( http://www.refineddata.com/ ) which works with ZipDX; they will provide you with alternate SIP Server as well as gladly help you troubleshoot/fine tune any issues. For our university they even gave us a small test credit account. We are still evaluating them but so far looks promising. HTH