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#1 2011-03-30 08:22:18

**_manc_**

Presenter SCORM and IE9

My adobe presenter scorm courses are not working in internet explorer 9. The course plays fine, but no tracking is taking place.

I have tried running the scorm course in moodle lms, and on the scorm test track on http://cloud.scorm.com. Both with no tracking for IE9.

Running the same course in IE8, chrome or firefox works fine. It's only internet explorer 9 that seems to be broken.

Does anyone have the same issue?


Thanks

Ole

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#2 2011-03-30 10:37:46

**_redhatperl_**

Re: Presenter SCORM and IE9

Hi Ole,

I am using IE9 but never faced such issue, seems to be system specific.

Thanks,
Ravi

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#3 2011-03-30 15:40:44

**_manc_**

Re: Presenter SCORM and IE9

redhatperl wrote:

I am using IE9 but never faced such issue, seems to be system specific.

Any ideas what could cause the problems? Is there any browser settings introduced with ie9 that could cause the mixup?

I've tried with several different presenter courses, but all with the same results. The presenter course runs fine, but no results are beeing sent back to the lms. Is there a reference presenter course i can use for the testing, so i can establish if the error lies on the lms part or on the presenter course part?

Thanks

Ole

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#4 2011-04-06 13:18:20

**_redhatperl_**

Re: Presenter SCORM and IE9

Hi Ole,

It looks like some of the features may or may not work with IE9, because it is not fully tested yet officially. However I doubt that parameter passing functions may be changed with new version of IE. But still I am in phase of exploring IE9. So I would basically recommend you to stick with IE8 for time being. BTW, can you upload the quiz you have which is having issues, so that I can check ?

Thanks,
Ravi

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#5 2011-04-07 09:23:06

**_manc_**

Re: Presenter SCORM and IE9

Hi Ravi,

Thanks for looking into the problem.

We don't use the quizzes in our courses. In our courses SCORM functionality is only used to report if the user have viewed all slides in a course. We need that for compliance reasons.

I have attached the most basic presenter course. 2 slides, scorm enabled.

If i run the course in an lms using IE8, the scorm reports tracking as it should. In IE9 no scorm tracking is reported back to the lms.

You can download a zip containing the course here: http://bit.ly/iaxhZT


Thanks

Ole

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#6 2011-04-13 14:02:25

**_rdoherty_**

Re: Presenter SCORM and IE9

I am also experiencing isues with scorm tracking data not being recorded in IE9.

I am using scorm modules created by Articulate and a custom javascript scorm handler based on the open-source Moodle API.   

No other browsers, including IE8, have this issue.

Has anybody made any progress with getting to the bottom of this??

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#7 2011-04-14 16:58:27

**_rdoherty_**

Re: Presenter SCORM and IE9

I don't know if this will be helpful to everyone, since you need to be able to edit the html that receives your Scorm module.

The fix that works for me is a basic hack to tell the webpage in a meta tag to emulate IE8.  It is important that this tag is placed before any other content in the web page, otherwise it won't work.

<html>
    <head>
         <meta http-equiv="X-UA-Compatible" content="IE=EmulateIE8">
    </head>
    <body>
    </body>
</html>

Have a look at this link for a deeper explanation.
http://blogs.msdn.com/b/ie/archive/2010 … opers.aspx

Hope this helps-- this is a quick fix for me and saves me the trouble of figuring out what features of the Scorm javascript are not compatible with IE9.

It might also be worthwhile to check out this link, which is a microsoft "IE9 compatibility cookbook"
http://msdn.microsoft.com/en-us/library/ff986083.aspx

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#8 2011-04-26 05:12:11

**_manc_**

Re: Presenter SCORM and IE9

Using your suggestions, solves the problem, thanks a lot.

I needed to modify the server page holding the presenter course.

I have also been in contact with the adobe support team. They recognize that presenter scorm output have not been tested in internet explorer 9.

I hope they will fix this error in the next version of Presenter.


Thanks

Ole



rdoherty wrote:

I don't know if this will be helpful to everyone, since you need to be able to edit the html that receives your Scorm module.

The fix that works for me is a basic hack to tell the webpage in a meta tag to emulate IE8.  It is important that this tag is placed before any other content in the web page, otherwise it won't work.

<html>
    <head>
         <meta http-equiv="X-UA-Compatible" content="IE=EmulateIE8">
    </head>
    <body>
    </body>
</html>

Have a look at this link for a deeper explanation.
http://blogs.msdn.com/b/ie/archive/2010 … opers.aspx

Hope this helps-- this is a quick fix for me and saves me the trouble of figuring out what features of the Scorm javascript are not compatible with IE9.

It might also be worthwhile to check out this link, which is a microsoft "IE9 compatibility cookbook"
http://msdn.microsoft.com/en-us/library/ff986083.aspx

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#9 2011-09-21 06:24:45

**_syntia19_**

Re: Presenter SCORM and IE9

Now everything is clear, thank you

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#10 2012-08-31 00:34:45

**_maguiresl_**

Re: Presenter SCORM and IE9

Hi all,

I've been having exactly the same problem... Presenter scorm not working in IE9.  In regard to the meta tag mentioned in this thread to emulate IE8... I don't suppose someone could tell me exactly where to put this (which file in which moodle directory)?  I can't find any .html files in the main moodle directory on my server, only .php files.  Does it go in one of the .php files?  I've tried placing it in index.php but then couldn't browse to my Moodle server!!!

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#11 2012-09-07 20:23:39

**_skmediag_**

Re: Presenter SCORM and IE9

We just began using Adobe Presenter 7 to convert PowerPoint decks to SCORM modules.  In our initial testing, all the SCORM functions worked correctly - scores were being recorded in the gradebook as expected.  Now, after the purchase, the reporting doesn't work.  We're using Moodle 1.9.3 and have never had any issues with SCORM modules produced with Captivate.  After republishing with different reporting settings, I'm still not having any luck getting the scores to record.

After testing the modules using Reload Player, I found that the Presenter files are sending Suspend for the Exit command.  I've searched through Moodle and Adobe forums, with no resolution yet.  I found a couple of things that I just knew would solve the issue, but they didn't work.

Does anybody know how to resolve this, or how to force Presenter to send the correct exit command?

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