Adobe Connect User Community

#1 2023-02-15 14:36:17

Frances Morris

Mouse jumping around when screen sharing over two screens

Adobe Connect 11.2.1

I used Adobe Connect fine yesterday. 

I use all aps in a LVDI, citrix client.

this extends over two screens.

Normally I select Share Screen and select a screen, and am able to move my mouse around normally.  drag and drop apps onto the screen - select things on the screen.

Today, the mouse is jumping around and pretty uncontrollable.  Nothing has changed.

Only happens when I screen share.  Only happens when the VDI is over two screens.  It's fine when on one screen.
Resolution is fixed at 1920 * 1080.

any thoughts.


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