#1 2021-11-08 10:23:47

BHopkinsTQL

Error when adding instructor to Adobe Connect Meeting/CSOD Integration

We have had a Cornerstone/Adobe Connect integration for 2+ years. This week, I have tried to add instructors for the first time in about a year, and am getting this error: "Invalid Seminar SCO ID. Please confirm the Facility ID for this Session corresponds to the Adobe Connect Seminar SCO ID."

Our current instructors are not having issues, but it is keeping me from adding new ones. Anyone had this error before, and might be able to provide insight into what it means and how to solve it?