#1 2021-05-21 06:33:07

jdrane

Integrated Audio

We have been having issues lately with the Integrated audio in rooms where we stream the audio to the computer speakers. Sometimes the audio will fail to start, other times computer audio users are dropped or the stream stops. This middleware seems to be problematic as we switch to the pure teleconference only, there are no audio issues.

Has anyone else experienced this behavior?

Jorma_at_CoSo

Re: Integrated Audio

It sounds like there is an issue with the connection of Connect to the phone bridge. It may require having the teleconferencing provider looking at what they saw happening as well as what Adobe was seeing.

A couple of the integrated audio providers did have some outages/issues recently, so it may have been attributed to that as well.

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