Adobe Connect User Community

#1 2021-02-23 06:30:49


Adding an additional training room host

I've added a colleague as a training room Host, so they can run the training session.

When viewing the Users and Groups page, I clearly see my colleague listed as a Host. However, when they join the training room, they enter only as a Participant.

Any suggestions?

Thank you.


#2 2021-02-23 12:48:49


Re: Adding an additional training room host

If they are in the Meeting Host group and have Host rights for the room, then it should work. However, if you had them in one, but not the other, and then gave them the appropriate rights, they may need to log out and log back in or join through another browser to clear out the old settings in their browser cache.

That or leave the meeting room and give Connect 7-15 min to end the session and it should then work.


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