#1 2021-02-11 06:34:40

Joscha Koerschgen

Restrictions when using "Named Webinar Manager" licence

Hi there,

we have a Connect licence of type "Named Webinar Manager" to host webinars up to 500 users. I read the manual and If I understand it correctly, when running an scheduled session the user that holds the licence has to be in the room. What would happen, if this particular user would not be in the room?

I am asking because yesterday we did a webinar and the licence holder did not join the room. The Webinar run smoothly with 174 participants. There have been any notifications to user or admin.

Now I`m confused. What would be the expected behavior?

Jorma_at_CoSo

Re: Restrictions when using "Named Webinar Manager" licence

I tested a room under the Named Webinar Manager license and it does appear that it is behaving like a Shared Seminar Room and not requiring the holder of the Named Webinar Manager license to be present. That isn't what I would expect, but it appears that is what is happening.

This may be something that Adobe addresses or fixes in a future release, so don't count on it continuing to behave this way ;)

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CoSo Cloud
Adobe Certified Instructor

Joscha Koerschgen

Re: Restrictions when using "Named Webinar Manager" licence

Thanks for your effort! I`m satisfied by your answer :)