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#1 2021-02-02 20:53:05
- scotts
%25 inserted in hyperlink on a slide deck in a connect meeting pod
In a share pod there is a pptx deck with a hyperlink to a client site. Post AC 11 the linked connected to the client server correctly.
The link brings you to a document path to retrieve additional information. (i.e. https://domain.com/Information Data/Brand/Brandinfo.pdf)
There is a space in the client data share path “Information Data”. (this can not can not change)
If I enter the hyperlink directly into a browser it opens the document fine. in the browser you see a %20 in the space between “Information%20Data”.
If I embed the hyperlink in to PowerPoint and click on the link a browser opens to the document and it open fine. in the browser you see a %20 in the space between “Information%20Data”.
If I upload the PPTX to a share pod in AC11.0.6 and click on the link a browser opens to n error page file not found. However in the browser you see a %2520 in the space between “Information%2520Data”.
So the question why is the %25 being inserted and how can I correct this.
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#2 2021-02-03 00:31:09
- Jorma_at_CoSo
Re: %25 inserted in hyperlink on a slide deck in a connect meeting pod
That is the result of the URL being 'double encoded'. The layman's version is that %20 is HTML for a space, and the link in the PPT technically has that. When you upload it to Connect, the URL gets re-encoded and the %25 is added as the HTML version of the % symbol, so you get %2520.
I do see this as an issue that Connect is not dealing with the hyperlinks properly.
As a work-around (maybe a faster solution than a future update from Adobe) could you change the space in the URL to a - or _? That or just remove the space? Not sure if you have the ability to do that, but it would resolve this issue.
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