Adobe Connect User Community

#1 2020-08-20 10:39:23


Cant load new Group from LDAP into Connect

I have a new group called NewEmps in LDAP that has the identical structure of our AllEmp group.
Would all i have to do is create a new branch with the NewEmps name and synch?   Tried that with no luck.
Please advise as to what steps i am missing to get this new group into Connect.


#2 2020-08-21 12:48:50


Re: Cant load new Group from LDAP into Connect

The assumption here is that you are using an on-premise account of Adobe Connect, as LDAP integration isn't available with Hosted.

There are a couple of good resources on setting up and configuring LDAP with Connect.

Adobe Help Doc: … rvice.html

Adobe Blog Article: … explained/

From what I read, a new branch will need to be defined as a separate DN in the configuration of the integration.

From the documentation (first link): "If users and groups are under different branches in the tree, use a branch DN that selects the user branch when you import the users and the group branch when you import the groups."


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