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#1 2019-04-16 10:14:24

beccawinn

Audio/Visual not synced on playback in recorded events

Hello,
We recorded a live event and then played it back as a presentation in a separate live event and the audio/visuals were not synced. The audio was actually ahead of the visuals. Is there a reason why this would've happened? and how do we prevent it from happening in the future?

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#2 2019-04-16 15:28:31

Jorma_at_CoSo

Re: Audio/Visual not synced on playback in recorded events

It may be a time stamp issue. Adobe has a tool that may be able to fix the issue. Reach out to the Connect Support team.

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