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#1 2018-08-29 10:41:23

Tbone5224

Issues with Requesting Screen Share

Hi,

I am having issues when requesting a screen share, and the user needs to download the Adobe Connect Add in. When they begin to download the add-in it does not load and is almost "stuck" at 0%. Does anyone know if there is a work around or a way to get the add in downloaded?

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#2 2018-09-07 10:17:17

Jorma_at_CoSo

Re: Issues with Requesting Screen Share

You can direct people to this page to download and install the App: https://helpx.adobe.com/adobe-connect/c … extensions

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