Adobe Connect User Community

#1 2018-06-19 00:55:59


Cannot share screen or anything

I'm new user and just greate a new meeting room where anyone who has the link could join.

When I greate this, my role was HOST. I can change my role or add participants but when I join in the room, my role is always participant  and I cannot share anything .. what happend here .. I had demo version befor I bought this and then everything was doing fine!


Last edited by Pekimm (2018-06-19 00:56:57)


#2 2018-06-19 16:53:31


Re: Cannot share screen or anything

Short explanation is that trial accounts are usually set up with a different licensing model than what you purchase. You most likely purchased a Named Host license. This means you must be in the Meeting Host group as well as having host rights for your room.

Go to Administration > Users and Groups and find your name. Select it and click Information. Then select Edit Group Membership and add the Meeting Host group to the list on the right.

You may need to log out and log back in, but you should now be able to join your room with full host rights.


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