Adobe Connect User Community

#1 2018-05-25 20:04:10


Adobe Connect for Android issues with typing on keyboard

Hello, I will try to explain my issue in text but please also refer to the video link for a clearer picture of what's going on.
I'm using the latest version of Adobe Connect, downloaded from the Google Play store.  When I launch a Connect session, I am prompted to open it in the Connect app.  The Connect session loads fine.  If I click on the Chat Pod, the chat conversation is revealed.  When I click on the text field to contribute, the keyboard appears and then immediately disappears.  The Connect window becomes full screen with the powerpoint slide.  I then have to click on the top left to reveal the chat pod again, and the process repeats.  I am not able to contribute via the chat pod at all.  Any help with this is greatly appreciated!




#2 2018-06-25 05:22:06

Matthew Richards

Re: Adobe Connect for Android issues with typing on keyboard

We use Adobe Connect to deliver training and we've had a few students report this issues recently also exactly as your video shows.  The problem seems to occur with Android mobile devices, haven't had any reports from iPhone/iPad on this yet.

Can the dev's confirm they are looking into fixing this?

Many thanks,


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