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#1 2018-02-28 13:07:41

Job Accommodation Network

Diagnostics Testing with new Adobe Connect App for Desktops

Does Adobe have a diagnostic test page that I can point users of the Adobe Connect App for desktops to?

Adobe has a help page ( https://helpx.adobe.com/adobe-connect/using/connection-test-connect-meeting.html ) which suggests the meeting_test.htm page should work with the desktop app, but I get an 'invalid URL' when testing using various testing URLs.

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#2 2018-03-01 13:12:18

Jorma_at_CoSo

Re: Diagnostics Testing with new Adobe Connect App for Desktops

What are you needing to have done in this test page? What does the 'Test Your Computer' page not do?

Are you having them test that the app is working on their computer? If that is the case then I would just have a meeting room URL to send them to to verify it can access a meeting.

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