#1 2017-07-21 09:51:17

prohaf

Is add-in now required for all attendees?

Hello, we use Adobe Connect once in a blue moon. I was doing some testing today between my primary computer and a spare laptop. When I used my laptop to join my Adobe Connect meeting room it displayed a page asking me to install the add-in. There was no way I could join the meeting room without installing the add-in.

Is the add-in now required for all attendees?

A huge reason we went with Adobe Connect long ago is that plug-ins weren't required for attendees like other platforms (i.e. GoToWebinar). Thanks!

Jorma_at_CoSo

Re: Is add-in now required for all attendees?

The prompt to install the Add-in is because you were using a browser that has blocked the use of Flash (Chrome if I was a betting man).

The Add-in is not required, but if Flash is not installed or enabled on a browser you will see a message to install the Add-in rather than the message to install Flash. This change was made with Connect 9.5.2. Here is the announcement for that feature change http://blogs.adobe.com/connectsupport/n … ith-9-5-2/

So this change is due to the browsers, not Connect.

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