Adobe Connect User Community

#1 2017-05-31 08:10:22

Robyn M.

Polls during an event

I've run about 10 events and sometimes my polls sync with the event reports and sometimes they don't. I cannot figure out what causes them to sync and/or not sync and have tried a couple of things. Reading everything says that ending the event automatically closes and syncs the polls, but I have:

1. Ended the event
-sometimes this works and sometimes it doesn't

So instead I have tried an alternative:
2.Close the polls and then end the event
-sometimes this works and sometimes it doesn't (most recently it didn't work).

Any ideas on this? Sometimes it will only record one of the poll questions instead of all 5 of them and I follow the same steps for each question. I do reuse the same rooms for my events for the most part.

Last edited by Robyn M. (2017-06-07 09:00:49)


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