#1 2017-03-04 19:53:17

johnbarrett

Can't Load Connect

Aloha,

My name is John Barrett, and I am the manager of the Hawaii Animate User Group {formally the Hawaii Flash User Group} The group started back in 2009 and I was given this url to login:
http://admin.na3.acrobat.com

It has worked for years, but since 2017 I just get a timed out error. has the URL changed?
Who can I contact from Adobe to fix this so I can have on-line meetings again?

Thanks so much!
John Barrett

alistairlee

Re: Can't Load Connect

Aloha John.

Adobe Connect hasn't used the acrobat.com domain for quite some time and it was deprecated in early 2016. Your domain will now be [customername].adobeconnect.com

Customer support can help you out here. You can find the contact info on this page: https://helpx.adobe.com/adobe-connect/connect-support.html

Thanks,
Alistair