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#1 2016-07-20 10:41:53

CWessel

PowerPoint Upload Scrambles Content

We just started experiencing this issues July 18.  Previously we had no issues.

Currently, when we upload a PowerPoint file, the content is spaced funny, wraps, goes off the page in Adobe Connect.  We give 2-3 webinars EVERY DAY, so this is a huge problem. 

We have a help ticket in with Adobe Connect, but they tell us there is nothing wrong - even when they see our screen.

We can access PREVIOUSLY uploaded PowerPoint files from My Content, and they work fine.  Not a long term solution, however, because we update our slide decks constantly.

Please let me know if anyone has a solution for this!

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#2 2016-07-20 11:20:58

Jorma_at_CoSo

Re: PowerPoint Upload Scrambles Content

Try saving the PPT files as PPTX or PPT (whichever it currently isn't) and then upload them to Connect.

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