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#1 2018-12-19 12:40:29

ccavagnaro

Licenses - 1 Expiring 1 New

Hi,

I have a license that is expiring with one day grace period left.  I have upcoming webinars still scheduled under that license.  I have another license that is now active - it looks like instead of renewing the original license, they added this new one.  My question is:  Will the upcoming webinars under the old license still work once the grace period ends?  Or am I out of luck and need to recreate these webinars under the new license?

Thanks for any help anyone can give!  I have a webinar scheduled for tomorrow under the old license and the grace period ends today...

Chris

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#2 2018-12-19 13:19:45

Jorma_at_CoSo

Re: Licenses - 1 Expiring 1 New

Chris, you just need to move your new account into the appropriate group (Named Webinar Manager X would be my guess). Then be sure the webinar is in a folder that the new account can access and give yourself Host rights for that room. Then all should be well and good.

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#3 2018-12-19 13:30:33

ccavagnaro

Re: Licenses - 1 Expiring 1 New

Awesome!  Why didn't I think of that.  Ok, moving all future webinar rooms over to the new license.

Thanks a bunch!!

Chris

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