Content blurry and latency - Content being blurry, but could be because it is older content and was converted with an older tool. Otherwise you may want to reach out to Adobe Support and ask for their input. Latency is a function of connectivity. Users on mobile networks, shared WiFi, VPN etc, may cause latency due to connectivity issues.
Attendee names in chat - Is this the Pod Options menu function to start a private chat? If you don't want that visible, use either, the Q&A pod for moderated chat or the Anonymous Chat Pod https://www.adobe.com/products/adobecon … -chat.html to obscure user names.
]]>Findings included:
Inconsistencies in functionality:
Ability to access Adobe via HTML across devices and browsers, sometimes Adobe loaded and other times it did not. If attendee entered before the Host they were kicked out of Adobe.
Ability to view presentation content and when presentation did load it was blurry on multiple devices/browsers.
When it did work, there was latency issue.
On most devices/browsers the attendee was able to see the names of all other attendees via a + sign located in the chat function.
Audio Stream did function properly across devices and browsers
Has anyone experience these result when presenting and the attendees are using the HTML client?
Thanks,
Jim