Hi Daniel and dhwalker,
Thank you both for your insight and assistance. He has run all the updates available with 7.
Daniel - Thanks for the comment. I've been using and supporting Presenter for a few years and I thought I saw everything, but this is the first time I ran across an issue I hadn't come across before - with a user losing scripts because of a version change and wanting to find their file on their machine, but then again, most of our users import notes that they typed from PowerPoint, so the notes can always be imported back in.
I know that audio files with version 6 are associated with .ppc and 7 with .ppcx. You are correct in which there is a subfolder that is created with version 7, in that subfolder only lives an audio file with media.ppcx and individual audio files, but no files that are related to the script that is saved. In Presenter 6, the only file saved with the PowerPoint was the .ppc audio file.
This is what we did to resolve the issue, we found a later version of 7, a much older version, and when I say older I mean version 3, uninstalled 7 and installed the older verison of Presenter, all of his scripts were there, so 7 does some type of scrubbing of scripts during the overwrite or save as process, which you have to do if you created the presentations in a previous version of Presenter before 7.
I want to test this further, does anyone have version 6 just incase? I have my own license key, I just need the installer.
I kept it for a while, just incase, but since have deleted the installer, once the updated version of 7 was released, tested and deployed.
Thank you again.