#1 2016-09-14 15:00:14

sarious

Problem with external webcam aspect ratio

I am having a problem when I use my Logitech HD 720p webcam in Adobe Connect. It is coming in as the 4:3 aspect ratio, but it is scrunched up and narrow. When I use the built-in webcam on my Mac, it comes in at 4:3 and perfect quality.

I've checked the Logitech software and it broadcasts correctly, whether set to 4:3 or widescreen.

I've changed the aspect ratio within Adobe Connect and it hasn't helped a bit.

Anyone else had similar problems?