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Topic: HTTP Error Unable to Connect to Server - 12031

I am receiving this error message when attempting to publish a presentation.

"HTTP Error Unable to Connect to Server - 12031"

The Connect publishing window also says "Status: 42006 Presenter Publish Error - Exception."

Does anyone know what the problem is? I am using PPT 2007 and Presenter 7.0.2.

Thanks!

Bob Schafer
Multimedia Specialist
Illinois Institute for Continuing Legal Education
2395 W. Jefferson St.
Springfield, IL 62702-2298
800.252.8062 ext. 312
www.iicle.com

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Re: HTTP Error Unable to Connect to Server - 12031

I guess you have NTLM authentication enabled. I once faced this issue when we got our Connect server setup for NTLM authentication.
Anyways, for us, it was a non-issue. We just removed NTLM :).

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Re: HTTP Error Unable to Connect to Server - 12031

catholicon wrote:

I guess you have NTLM authentication enabled. I once faced this issue when we got our Connect server setup for NTLM authentication.
Anyways, for us, it was a non-issue. We just removed NTLM :).

I don't think this is an issue because this is the only presentation I have had a problem publishing out of hundreds of others, unless there is a size issue involved because this presentation does have longer than normal video segments (2.5 hours each).

Anyone else?

Thanks!

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Re: HTTP Error Unable to Connect to Server - 12031

Would it be possible to share the source presentation (with its assets)? I think it would be huge (because of the long videos) but in case there is some easy way to do it.

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Re: HTTP Error Unable to Connect to Server - 12031

Do you have a presenter quiz embedded in that presentation?  Maybe this link might help?

http://kb.adobe.com/selfservice/viewCon … d=kb403458

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Re: HTTP Error Unable to Connect to Server - 12031

bschafer wrote:

I don't think this is an issue because this is the only presentation I have had a problem publishing out of hundreds of others, unless there is a size issue involved because this presentation does have longer than normal video segments (2.5 hours each).

I'm hoping you meant to type 2.5 minutes each.  If there are multiple 2+ hour segments, I'm guessing it would time out before uploading.

Regardless, I would try publishing the presentation locally to your computer and checking the option to create a ZIP file.  You can then upload this ZIP file to the Connect Server like you would any other piece of content.

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Re: HTTP Error Unable to Connect to Server - 12031

Any updates to your issue ? Were you able to resolve your upload error ?

8 (edited by **_mjbl_** 2009-02-06 14:56:47)

Re: HTTP Error Unable to Connect to Server - 12031

I am getting the same error.  42006 Presenter Publish Error.  I have a file that was an IFO that I converted to swf.  It is about 22 min long and the file is 253,871 KB.  I also tried to save it to my local as a ZIP file as someone else suggested but it errored out too.  I'm on Adobe Presenter 6.0.  Please help....there is no quiz involved.
mjbl