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#1 2010-11-15 15:56:12

**_dschwarz_**

Issue with audio stuttering

I found this message while searching in another Forum.  I am hoping someone here can help out.

http://www.connectusers.com/forums/cucb … hp?id=4217

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#2 2010-11-15 15:57:40

**_dschwarz_**

Re: Issue with audio stuttering

When playing the output from Adobe Presenter, the audio stutters.

We are using the latest version, but here is a post which describes the issue: http://www.adobe.com/support/documentat … notes.html

In working with our customer we found the following configurations would cause the problem.  Apparently it has to do with certain versions of Flash + a Realtek driver version.

Flash ActiveX Versions and Computer Models Tested

[code]Version    Result    Model    Sound Card
10.0.45.2    Works

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#3 2012-03-13 11:43:22

**_gearry_**

Re: Issue with audio stuttering

Can you post details regarding the firmware change that you made?  We are experiencing the same issue on HP 6000 with a realtek audio chipset.

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#4 2012-03-13 15:14:09

**_dschwarz_**

Re: Issue with audio stuttering

Here is a link to the bios setting that needs to be changed: http://h20000.www2.hp.com/bizsupport/Te … Id=4024462

A thread with some more details: http://forums.adobe.com/thread/695377?tstart=1

I hope that helps.

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