I have downloaded the recording of a meeting (recorded after the Adobe Connect software update) a couple of times. As it is downloading all looks fine. But alas, it's not.

I have a computer with very good video resolution, much better than Adobe Connect recommends (as high as 1920X1080). It appears that I need to get the video resolution to be either exactly 1024X768 or the equivalent ratio in a higher resolution. Is this true?

Regardless, some issues with converting to MP4.

The first time I downloaded the flv file (screen resolution 1600X900)and converted it to mp4 the lag between audio and video was much more than when I played the recording online in Adobe Connect, and the video image well, sucked.

The second time I downloaded the flv file (screen resolution 1280X960) the look was better but one of my videos (uploaded content) didn't play at all in the playback of the mp4 file.

FYI, I use Wondershare to convert flv to mp4. I tried Adobe Media Encoder because it has more conversion options and when I converted to mp4 the audio was completely missing. Maybe I chose the wrong settings but still, huh?

Why do I want to do this at all? When we played back the Adobe Connect and jumped to a new chapter, the video transmission would often freeze. Again, huh?

Any specific help you can offer will be much appreciated.

Last edited by jfriedlander (2014-10-04 19:44:12)